Terms and Conditions

Below you will find the terms and conditions of the Olmeca Plaza Urban Express Hotel.

Cancellation Policy
Reservations must be cancelled 24 hours prior to arrival to avoid one night’s charge and taxes.

Guarantee Policy
All bookings must be secured by credit card.

Terms and Conditions
Check-in Time: 3:00 p.m.
Check-out Time: 1:00 p.m.

Rates are subject to change.

Free Parking inside the property.

Food and beverage Taxes at 16.

Payment or Guarantee Policies
Reservations without credit card guarantee will be respected until 18:00 hrs.

Family Policy
They are considered children under 12 years of age.

Pet Policy
Pets are allowed in specific areas and according to availability.

Early Departure: no cost
Late Departure: Subject to availability, $150.00 to 3:00 p.m.

Extra Adult: $150.00 per person, maximum extra 2.

Extra Child: $150.00 per child extra, maximum 2.

Cot: Free of charge, upon request of reservation.

Valet Service: free of charge